We are pleased to announce our tenant referencing service is back up and running and is better than ever!
You may recall, just before Christmas, our supplier ceased providing tenant credit check reports and we were left without service with barely any notice.
We were busy at that time with our Rent Smart Wales training website and so unable to get the service running again for a period. We are aware this caused many customers major inconvenience for which we sincerely apologise.
In the new year, we were busy with finishing off many repairs and leaks that had occurred over the festive period. We had had very bad weather up our way.
All this meant a delay in restoring service.
This week though we were full on with organising a new deal and we are pleased to say this is now complete and the service is up and running again. We have decided to go with a company called “Letsure” who are specialists in providing tenant reference products.
For both standard and comprehensive tenant references, there is no more of the ‘linked addresses’ that we were used to and no need to pay extra for them. Now, all linked addresses are searched. Also, the report is much more informative and has a traffic light system making recommendations.
You can see sample reports on the main tenant referencing page.
If the comprehensive tenant reference is chosen, in addition to the credit report and recommendations from the standard check, the prospective tenants employer and landlord references are also taken.
The standard reference costs £12.50 including VAT and will normally be returned same day if requested before 5pm on a business day. The comprehensive reference costs £24.50 including VAT and can take a bit longer (2 – 4 days) depending on how forthcoming the employer and landlord is.
As a result in the change of supplier, we have also had to change our application for accommodation which must now be used for the new tenant referencing service because it contains the appropriate disclaimers.
If you prefer to use your own application form, we have produced a single page declaration that can be added and signed by the prospective tenant or guarantor.
We hope you give our new service a try and hope you like it. We will be providing Right to Rent checks as an add on in the near future.
Once again, we sincerely apologise for the period whilst the service was down.