Contact The Guild of Residential Landlords
How would you prefer to contact us?
Self Help
Landlord Handbook (England)
Our landlord handbook providing help and advice for all elements of renting property in England. Also contains links to other articles on the website.
Landlord Handbook (Wales)
(Coming soon …) Our landlord handbook providing help and advice for all elements of renting property in Wales. Also contains links to other articles on the website.
Admin Support
Support for your subscription, admin, website, tech support and using our tools such as the Tenancy Builder or tenancy referencing.
Ask Question on Website
Ask a question
Ask any question using the website.
Questions can relate to: admin or advice.
We aim to reply within a couple of hours but will be same day (or next working day if out of normal hours).
Other subscribers can see content so please don’t put anything personal such as names on the form.
Telephone
Admin, pre-sales, subscription, tech support
For enquiries relating to admin, pre-sales, subscription or website, please use:
01423-593248
Examples of when to use this number include:
- renewing subscription over the phone (although it's really easy online)
- problems logging in
- finding a particular form
- using the Tenancy Builder
- tenant reference check questions
- pre-sales questions
- anything else subscription, admin, tech support or website related
Advice helpline
01423-873399
Examples of when to use this number include:
- problems with a tenant
- rent arrears
- which notice to give
- which court form to use after notice expired
- poor agent service
- rent increases
- deposit issues
- what documents need to be given with a tenancy
- upcoming or existing legislation
- anything else landlord and tenant related
Opening times
Telephone: Monday - Friday 9am to 5pm excluding holidays. The website is always available 24 hours.
Post
Guild of Residential Landlords
Suite 3
13 Station Parade
Harrogate
HG1 1UF