Hi, I sent a section 8 notice recently by Royal Mail Special Delivery. The next morning the tracking status showed as ‘Pending: could not be delivered’ and a card will have been left at the address (I assumed nobody home) . . . . but then a hour or so later the status changed to ‘Delivered’ and it shows the name of the recipient (my tenant) and the tenants signature. . . . . . HOWEVER: There seems to be an error because at the top of the track and trace page the ‘Could not be delivered’ status is also still there. The page shows the ‘Pending: Could not be delivered’ at the top and then underneath it also shows ‘Delivered’ and the tenant’s name and signature. It seems to me that the postman somehow added the ‘Delivered’ status, got the tenant to sign and also did not update the ‘Pending: could not be delivered’ so both is showing.
Do you think this is acceptable proof of service?
I ALSO sent the tenants the same notice by first class post, I used an online postage company so I didn’t get certificate of postage from the Post Office but the online postage company did provide me with a confirmation email from their company stating that the first class letter has been posted.