Question

Ex-tenants Post

by | 26 Jun 2017

Normally when post is received for a ex-tenant it would either be returned to sender or call the person to collect. But when the letters are clearly from numerous debt collection companies and we happen to know the forwarding address is it illegal to open the mail to contact the (debt) company with the new address then reseal and return to sender.
I had heard that there is nothing wrong with opening mail as long as you dont do anything illegal with the info but unsure this is correct.

Answer

1 Comment

  1. guildy

    Section 84(3) Postal Services Act 2000 makes it an offence to open mail not delivered to you:

    A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.

    Therefore, you should just mark the envelope as return to sender.

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