I have a tenant who has issues with hard water in his apartment – it leaves mineral residues in the sink etc after each use, kettle needs frequent cleaning.
The water is perfectly safe to use. It is a central london flat so hard water is to be expected.
We have looked at some options. Primarily installing a water softner but this would then need the filter changed every 2/3 months.
Am not keen to have additional plumbing to maintain as I am sure it will fall to landlord under section 11.
Where do we stand under section 11 – am sure as long as the water is safe we do not have provide anything further in term of softening.