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Entry and Refusal (England) | Gas Safety (England)

Tenant refusing access for gas safety check – process?

20 Jan 2017 | 2 comments

If the tenant refuses to allow access for the Gas Safe engineer or simply does not respond to such notices – what is the recommended process (steps, templates etc.) Thank you in advance.



  1. guildy

    As long as you put in your written notice about the appointment that you will enter and use your keys if no response, then it will be fine to do so. Obviously if they are in at the time and refuse access at the point you may not enter.

    You would want to make 2 or 3 attempts as a minimum and then ultimately a court order would be needed (but this would be costly and complicated). In reality it’s easiest to obtain possession and get somebody better in the property by the usual means (section 21 and then possession order if necessary).

    We have some access templates that you may find useful.

  2. JungleProperty

    We have no keys for the property so attempting to enter is not an option (long story why we don’t!)

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