Website Terms of Use

Please read these terms of use carefully before you use the site. By using our site, you indicate that you accept these terms of use and agree to abide by them. If you disagree with these terms of use, please don't use our site.

Reliance On Information Posted & Disclaimer

The materials on our site are provided for general information purposes only, do not claim to be or constitute legal or other professional advice, and will not be used as such.

We do not accept any responsibility for any loss from accessing or relying on this site's information. To the fullest extent permitted by English law, we exclude all liability for loss or damages, direct or indirect, arising from the use of this site.

Information about us is a site operated by the Guild of Residential Landlords ("We"); we are an individual business. Our office is 51 Leadhall Lane, Harrogate, HG2 9NJ.

Accessing our site

You can access our site temporarily, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). Unfortunately, we won't be liable if our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our site and in the material published on it. Copyright laws and treaties worldwide protect those works; all rights are reserved.

You can print off one copy and download extracts of any page(s) from our site. You may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded. You must also not use any illustrations, photographs, video, audio sequences, or graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly.

We aim to update our site regularly and may change the content anytime. We may suspend access to our site or close it indefinitely if the need arises. Any material on our site may need to be updated at any given time, and we are not obligated to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties regarding its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude the following:

All conditions, warranties and other terms might be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Information about you and your visits to our site

We process your information following our privacy policy. By using our site, you consent to such processing and warrant that all data you provide is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service or distributed denial-of-service attack.

You would commit a criminal offence under the Computer Misuse Act 1990 by breaching this provision. We will report any such breach to the relevant law enforcement authorities and cooperate with those authorities by disclosing your identity to them. In case of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are only for your information. We don't have any control over the contents of those sites or resources, and we don't take any responsibility for them or any loss or damage caused by your use. When you can access a site through our website, we suggest you check its terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from or related to a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed by the law of England and Wales.


We may revise these terms of use at any time by amending this page. You'll need to check this page periodically to take notice of any changes we made, as they are binding on you. Some of the provisions in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Using LandlordAId chatbot and terms of use

The LandlordAId chatbot uses third-party APIs to function, and the language models we use may be in beta testing mode so that they may fail from time to time.

Although every effort has been made to make the chatbot as accurate as possible by using information from our website, it may not always provide accurate results (often known as a hallucination) due to artificial intelligence trying to answer an answer without adequately understanding. You must always seek confirmation of any response by contacting the Guild or a legal advisor. At a minimum, you should always personally check the results used for the response linked below in the chatbot window.

You use the LandlordAId chatbot and its responses at your own risk, understanding it is a relatively new artificial intelligence technology.

We may retain your input text to train the chatbot further. We may also publish your input text and response onto the website anonymously.

Do not input personal details such as names, addresses or other personally identifiable information.

Reproduction of posts

No consent is given for re-publishing any page from our website. If you wish to publish one of our articles, please contact us.

Your concerns

Please contact us if you have any concerns about material appearing on our site.

Thank you for visiting our site.