Just wondering what position we are in as landlords when it comes to tenants providing access for contractors.
The tenant is not refusing access.
They are insisting that we provide access with our keys as they cannot be present.
While most of our contractors are happy to collect keys from us. Certain times this is not possible. eg appliances under warranty – they will not collect keys and expect someone to be present.
In these situations do we the landlord – have to provide access or would it be reasonable to expect tenants to in keeping with a tenant like manner.