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England | Start of a Tenancy (England) | Tenancy Agreements (England)

Additional clauses to be added to HMO tenancy agreements

28 Sep 2020 | 1 comment


I would like to add the following 3 clauses to tenancy agreements for HMOs.  Please can you let me know if I am ok to do this.  Thank you.


KEY CHARGES: Lost key and lock out call charges are as follows: Call outs between the hours of 9am and 6pm weekdays
£50. Call outs between the hours of 6pm and 9am are £75. Saturday and Sunday hours are £75.
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks
needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any
other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

KEY SAFE(S): The tenants bedroom key must remain in the key safe at all times and not to be removed by the tenant.
There will be a £100 charge if the key has been removed. Any tenant found holding onto the key from the key safe to
the entrance door to the building will be charged £100.

APPOINTMENT CANCELLATION: If you do not give at least 24 hours notice to cancel an appointment for a contractor or
the agent to carry out their duty at the property a cancellation fee of £50 will be charged. This charge will be invoiced
separately and must be paid within 5 working days to avoid a 50% surcharge.


1 Comment

  1. guildy

    Those will be contrary to the Tenant Fees Act 2019 which expressly limits what can be charged (for example a lost key can only be charged the cost of a replacement). None of those fees are a “permitted payment” so none allowed and are in any event already covered by the tenancy as far as they can be.

    Please see here for full details.

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