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Question

Tenant Fees (England)

Agents fees

20 Jun 2018 | 1 comment

Can an agent charge reference £85 and agent fees of £200 and if refs fail state that it’s no refundable?

Answer

1 Comment

  1. guildy

    At the moment yes although tenant fees are to be banned (most likely from sometime next year).

    We doubt it would be a fair term under Consumer Rights Act 2015 to keep the £200. Also, it would depend how they failed. If the tenant had lied about having adverse credit then the costs could be kept but if the agent simply decided not to grant them a tenancy but the references were okay, it should be refunded.

    It will all depend on the terms of any agreement the tenant agreed to when applying for the property.

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