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1 Comment
This is a breach of tenancy on the landlord’s part unless the entering is implied after requesting the repair (e.g. repair was requested, and the landlord said they will attend in the next few days and will use keys, and there was no objection to that).
She should write to the landlord and state that they must not enter without giving at least 24 hours’ notice in writing.
If there continues to be a failure, she should contact the citizen’s advice or a local solicitor who will be able to assist in issuing a more formal notice and take it further if it were needed.