My letting agent put up my tenants’ rent in February and signed them up for another 12 months fixed agreement, both without telling or consulting me. The increase in rent is only £10 per month and there are two tenants so £5 each – a very small amount. Unfortunately the tenants haven’t been paying the increase – they are still paying the old amount. I only found out their rent had been increased in June. So now they are eight months in arrears – £80 plus interest. The letting agent is providing a very poor service. They said they have contacted the tenants about this and have received no response so far. What should I do about this? Keep pushing the letting agent to get the arrears? Contact the tenants myself? Serve some kind of written warning? Anything else I should do?
During the Tenancy (England) | England | Preventing Controlling and Recovering Rent Arrears (England)
Letting agent put up rent but tenants still paying the old amount
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