I have a modern flat, built 2018, which only has windows on one side of the building. Tenant has complained about excessive mould for the past 18 months. We have installed additional mechanical extractors in both bedrooms and tested the building for water leaks etc and cannot stop the problem. Tenant says they keep the trickle vents on windows open and during summer keep the windows open however they frequently have their curtains closed. Tenant is now threatening to go to Environmental Health due to asthma, anxiety etc. Because I can prove I have taken steps to try and resolve the problem should I be concerned? I personally think it’s tenant lifestyle, neither work, closed windows etc so creating a lot of moisture in the flat (3 occupants). The property met all building control approvals when built.
England | Housing Health and Safety Rating System (England) | Responsibilities and Liabilities (England)
Mould in a property – threatened with Environmental Health
View your previously asked questions. (Will only show questions from August 2020)
(Link above back to topic only works for questions added after end of August 2020)