I always get tradesmen to book directly with my tenants for repairs and safety checks. And always send my tenants a message like this: “Are you ok if I give your number to [ACME Ltd] so they can call you and book a time that is convenient for you?”
But I want to get their consent to give their number whenever I need to, so I don’t have to keep asking.
I understand that “arranging a plumber for a repair may fall under the lawful basis of processing of contract fulfilment, and may not therefore need the consent of the tenant” (copied from Landlords Guild website). But I would prefer to be clear and get consent with a standard message.
Something like this…
Dear Joe Soap
I would like your permission to give you first name and mobile number to potential tradesmen so that they can call you and book a time to do repairs and safety checks.
If consent, please reply to this email with “CONSENT GRANTED”
Also , the Landlords Guild website says “You should also make sure any third party will be handling the data in accordance with GDPR and what they are and are not allowed to do with the data“.
So, should I send the plumber a message like this…
I will sent you my tenant’s number so you can call them directly and book an appointment, but first please confirm that you will manage their personal data in accordance with GDPR rules.
Looks like overkill – I know! But I want a set of standard templates that I can use to make this landlord thing a little easier. Maybe someone will know how to make those messages sound a little friendlier.
Any help / advice would be appreciated