I have a tenant that I am making a claim on the deposit with DPS and they have refused dispute resolution. I think possibly because they were unsure what it meant, however from reading notes I think the process is still via the small claims route. Can I write to advise the tenant that the landlord intends court action or is this not permitted?
Ending a Tenancy (England) | England | Tenant Moves Out (England)
Tenant refuses the dispute resolution service
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