Question

Ending a Tenancy (England) | England | Tenant Moves Out (England)

Tenant refuses the dispute resolution service

10 Sep 2021 | 1 comment

I have a tenant that I am making a claim on the deposit with DPS and they have refused dispute resolution. I think possibly because they were unsure what it meant, however from reading notes I think the process is still via the small claims route. Can I write to advise the tenant that the landlord intends court action or is this not permitted?

Answer

1 Comment

  1. guildy

    That is absolutely fine to say that. In fact, if they refuse dispute resolution it’s your only option left. It might be worth pointing out that they can still change their mind and use dispute resolution which will be free of charge and they wouldn’t be liable for any costs if they loose (nor will it cost anything if they win).

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