I have bought a property with the tenant in situ back in Aug 2020, I am still in the process of having the deposit from the tenant moved from the previous landlords deposit account to my own via mydeposits. However the previous landlord has claimed to have done this buti have not received in my account, I have tried to pick this up with mydeposits however they are unwilling to speak to me as the transfer is in the previous landlords name due to GDPR they will only talk to her. She is not responding to my msgs to chase the transfer to ensure it ends up in my account. Im not really sure where I stand in terms of liability and what I can do here? Any advice would be much appreciated?
Deposits and Tenancy Deposit Schemes (England) | England | Start of a Tenancy (England)
TRANSFER OF DEPOSIT-PURCHASED PROPERTY TENANT IN SITU
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