Tenancy Deposits and Serving a Section 21 Notice

This article looks at the procedure of serving section 21, where a deposit has not been protected after the changes have now taken effect from section 184 Localism Act 2011.

Tenancy Deposits Pre 6 April 2012

Before the changes were introduced, section 213 Housing Act 2004 said the following (as far as material):

Section 213 (3)Where a landlord receives a tenancy deposit in connection with a shorthold tenancy, the initial requirements of an authorised scheme must be complied with by the landlord in relation to the deposit within the period of 14 days beginning with the date on which it is received. (4)For the purposes of this section “the initial requirements” of an authorised scheme are such requirements imposed by the scheme as fall to be complied with by a landlord on receiving such a tenancy deposit.

Therefore, to summarise in plain English, 213(4) provides that initial requirements mean to protect a deposit following the rules of each scheme and 213(3) requires a landlord (or agent) to protect a deposit by following those rules within 14 days. 

The penalty of not being allowed to serve a section 21 notice pre-April 2012 is dealt with by section 215(1) Housing Act 2004, which used to read:

Section 215 (1)If a tenancy deposit has been paid in connection with a shorthold tenancy, no section 21 notice may be given in relation to the tenancy at a time when— (a)the deposit is not being held in accordance with an authorised scheme, or (b)the initial requirements of such a scheme (see section 213(4)) have not been complied with in relation to the deposit.

Again, to summarise in plain English, this section is saying that if a deposit has been received, then a section 21 notice may not be served if (a) the deposit is not with a scheme or (b) if the rules of the scheme have not been complied with when it was protected (for which see section 213(4)). 

If you look back above, you will note section 213(3) is the only section which refers to the 14-day requirement. Yet, the prohibition of serving a section 21 notice does not refer to 213(3) whatsoever. It relates only back to 213(4), which is simply defining “initial requirements” (basically the rules of the scheme). 

It has been held pre-April 2012 that any scheme rules that require a deposit to be protected within a specific timeframe (e.g. within 14 days) repeat the law but do not form part of the initial requirements.

In my judgment, the requirement that there be payment into the Scheme is the initial requirement of the Scheme, and not the requirement that that be done within 14 days. The time limit of 14 days is a requirement of s.213(3). That requirement is repeated in the scheme, but so are a number of other provisions of the 2004 Act. The fact that the time limit is repeated in the terms of the Scheme does not make it an initial requirement of the Scheme. - paras 28 & 29 [Draycott v Hannells Lettings Ltd 2010 EWHC 217 QB] confirmed in Tiensia v Vision Enterprises Ltd (t/a Universal Estates) and between Honeysuckle Properties v Fletcher 2010 EWCA Civ 1224 … Tugendhat J in Draycott (at … paragraph [29]), was also of the view that a scheme time limit is not one of ‘the initial requirements’ within the meaning of the definition in section 213(4). I respectfully agree with him … [Lord Justice Rimer at para 35]

Therefore, pre-April 2012, as long as the deposit was protected before the service of section 21 (even the day before), even if the deposit was protected after 14 days. The section 21 notice was all the same, validly served.

Tenancy Deposits On or After 6 April 2012

However, the section prohibiting service of a section 21 notice has been changed since the Localism Act 2011 took effect on 6 April 2012. In particular, section 215 has been radically altered, but first, let’s look at 213(3) and 213(4) again and see how they are now written (as of 6 April 2012). 

Section 213 (3)Where a landlord receives a tenancy deposit in connection with a shorthold tenancy, the initial requirements of an authorised scheme must be complied with by the landlord in relation to the deposit within the period of 30 days beginning with the date on which it is received. (4)For the purposes of this section “the initial requirements” of an authorised scheme are such requirements imposed by the scheme as fall to be complied with by a landlord on receiving such a tenancy deposit.

You will notice only one change, which is that the number 14 has been changed to 30. Otherwise, it’s as it was before. So, now onto the significant change, which is in section 215 and now reads (as far as material for this article, highlights added):

Section 215 (1) Subject to subsection (2A), If a tenancy deposit has been paid in connection with a shorthold tenancy, no section 21 notice may be given in relation to the tenancy at a time when— 

(a) the deposit is not being held in accordance with an authorised scheme, or 

(b) section 213(3) has not been complied with in relation to the deposit.

More is to come in a moment but to stop there, notice the massive change here already. In the Pre April 2012 version, the prohibition on serving a section 21 notice referred back to the scheme rules and did not refer back to the 14 days requirement. This has been completely changed, and a landlord is expressly prohibited from serving a section 21 notice now if section 213(3) has not complied. 

Section 213(3) requires the deposit to be protected within 30 days. Therefore, as a result, once 30 days have passed, that’s it. A section 21 notice cannot be served if we just read (b) and stopped. However, also notice the addition of “subject to subsection (2A)”, so we now need to look at that subsection and see what that says:

Section 215 (2A)Subsections (1) and (2) do not apply in a case where— 

(a) the deposit has been returned to the tenant in full or with such deductions as are agreed between the landlord and tenant, or 

(b) an application to a county court has been made under section 214(1) and has been determined by the court, withdrawn or settled by agreement between the parties.

Again to translate into plain English, this is now saying that the prohibition on serving a section 21 notice does not apply if a landlord has done any of the following: 

(i) returned the deposit, 

(ii) made such deductions as agreed between landlord and tenant from the deposit or, 

(iii) the tenant has applied for up to 3 x deposit from the landlord as a penalty for failing to protect (or issue prescribed information), and that case has been determined, withdrawn or settled. 

So, a landlord (or agent) may not serve a section 21 notice at any time when the deposit is not being held with a scheme [section 215(1)(a)] or if the deposit was not protected within 30 days [section 215(1)(b)]. Once 30 days have passed, and the deposit was not protected (even if it is subsequently protected), the landlord may only serve a section 21 notice if any of the following is done: (i) Return the deposit [section 215(2A)(a)] or, (ii) Agreed deductions from the deposit with the tenant [section 215(2A)(a)] or, (iii) If the tenant has already made an application for the penalty of up to 3 x deposit for the failure to protect the deposit or give prescribed information within 30 days (even if it was subsequently protected) and the court has determined that application, withdrawn or settled [section 215(2A)(b)].

 If the deposit was not protected within 30 days and none of the above has been done with the deposit, then section 215(1)(b) continues to apply, which prohibits the service of a section 21 notice until (i), (ii) or (iii) above are done.

Prescribed Information

The prescribed information is slightly different. The requirement to give prescribed information is provided by section 213(6), which reads (as far as material):

Section 213 (6) The information required … must be given to the tenant and any relevant person— 

(a )in the prescribed form or in a form substantially to the same effect, and 

(b) within the period of 30 days beginning with the date on which the deposit is received by the landlord.

So, to summarise in plain English, the landlord (or agent) must give information to the tenant in the prescribed form within 30 days of receiving the deposit. In respect of the prohibition of serving a section 21 notice when prescribed information has not been given, Section 215(2) remains unchanged after 6 April 2012, and so continues to read:

Section 215 (2) If section 213(6) is not complied with in relation to a deposit given in connection with a shorthold tenancy, no section 21 notice may be given in relation to the tenancy until such time as section 213(6)(a) is complied with.

To summarise in plain English: If the prescribed information has not been given, then a section 21 notice may not be served until that information is provided. However, notice how the above refers explicitly back to 213(6)(a) and excludes (6)(b). Because (6)(a) relates only to the information being in the prescribed form, this section is clear that it is not referring to the timescale of 30 days because that is contained in (6)(b).

Summary

So, to summarise. Suppose a deposit has been paid and not protected within 30 days. In that case, a section 21 notice may not be given until the deposit is refunded, deductions are agreed upon, or the court awards a penalty. Suppose the deposit was protected within 30 days, but the prescribed information was not given. That information may be provided, even late, and the section 21 notice can be given once done. 

It should also be noted that if the deposit has not been protected or prescribed information is not given within 30 days, then despite the ability to serve a section 21 notice after completing the above steps, the penalty of between 1 and 3 times the deposit will always remain payable to the tenant as compensation since 6 April 2012.

View Related Handbook Page

Deposits and Tenancy Deposit Schemes

Understanding the deposit protection requirements can be challenging. Our comprehensive guide simplifies the process and helps you comply with the law.